Protecting your personal data is a priority. YILDIZ PVC LTD. ŞTİ. (the Company) processes and protects personal data you share within the scope of employment/business relations or commercial interactions in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and applicable legislation.

Data controller

This notice is provided by YILDIZ PVC LTD. ŞTİ. for general information purposes regarding personal data processing.

Purposes of processing

Your personal data may be processed in a manner that is relevant, limited, and proportionate to the purpose, including for:

Providing products and services, managing requests, and running operational processes,
Customer relationship management and handling feedback/complaints,
Managing contract-related processes and related business activities,
Information security, business continuity, and audit activities,
Complying with legal obligations and responding to lawful requests from competent authorities.

Data categories

Depending on the nature of the relationship, we may process identity and contact details, transaction/communication records, request/complaint information, contract and invoicing-related data, and technical website usage records (e.g., logs).

Legal bases

Your personal data may be processed based on legal grounds such as statutory requirements, necessity for the establishment/performance of a contract, compliance with legal obligations, establishment/exercise/protection of a right, and the legitimate interests of the data controller. Where required, processing may also be based on your explicit consent.

Collection methods

Your personal data may be collected through our website, communication channels (e-mail/phone), forms, and product/service processes, by automated or non-automated means.

Sharing / transfer

To provide services and fulfill obligations, your personal data may be shared, where permitted by KVKK, with:

Relevant solution partners and service providers involved in supplying products and services,
Regulatory/supervisory authorities and other public bodies legally authorized to request such data,
Insurance companies, healthcare providers, financial institutions (banks etc.), and consulting firms (to the extent necessary).

Retention and disposal

Your personal data is retained for the periods prescribed by applicable legislation or for as long as necessary for the processing purpose. At the end of the period, data is deleted, destroyed, or anonymized in accordance with the law.

Your rights under KVKK

You may apply to the Company to exercise your KVKK rights. These include, among others, learning whether your data is processed, requesting information, learning the purpose, knowing recipients, requesting correction, requesting deletion/destruction, objecting, and requesting compensation where applicable.

Application

You can submit your requests in writing. You may also apply via registered e-mail (KEP) at yildizpvc@hs03.kep.tr.

Documents

Policies

Information Security Policy

Privacy Notice (KVKK)